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Frequently Asked Questions

Below you’ll find our most commonly asked questions. For further information, check out the full list of Frequently Asked Questions.

When can I expect my order to arrive?

– US and UK: 24-48 hours
– EU: 3-5 working days
– Rest of World: 5-7 working days.

Which payment methods do you accept online?

(Enter the images of all accepted payments)

Are my credit card details safe?

Your payment is processed via an authorised encryption service, used once, and thrown away. We never save your credit card information; in fact, authorized encryption means we never see it.

What happens after I place my order?

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Do I receive an invoice for my order?

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